Introduction

Welcome to the Repliz API documentation. This is where you'll learn how the platform works, its core concepts, and how to start building with it.

What is Repliz?

Repliz is a social media management platform that lets you handle comments, messages, and content across multiple platforms from one workspace. Instead of switching between apps, you do it all in one place.

With Repliz you can:

• Manage comments from YouTube, Facebook, Instagram, Threads, TikTok, and LinkedIn
• Automate replies using templates and custom rules
• Schedule content for publishing across all connected platforms
• Handle direct messages from a unified inbox
• Track engagement with built-in analytics

Supported Platforms

Platform	Comment	Chat/DM	Scheduling	Content
Facebook	✅	✅	✅	✅
Instagram	✅	✅	✅	✅
Threads	✅	—	✅	✅
TikTok	✅	—	✅	✅
YouTube	✅	—	✅	✅
LinkedIn	✅	—	✅	✅
Shopee	—	—	✅	✅
X (Twitter)	✅	—	✅	✅
WhatsApp	—	—	✅	✅
Telegram	—	✅	✅	✅
Pinterest	—	—	✅	✅

Core Concepts

Workspace

A workspace is your main organizational unit in Repliz. Each workspace has its own connected accounts, comments, schedules, and settings. Your API credentials are scoped to your workspace.

Accounts

Accounts are the social media pages or profiles you've connected to your workspace. Each account belongs to a specific platform (e.g. a Facebook Page, an Instagram Business Account, a TikTok profile). You can connect multiple accounts per platform.

Comments (Queue)

Comments in Repliz are the incoming interactions collected from your connected accounts. They're stored in a queue with three status levels:

• Pending: new comments you haven't handled yet
• Resolved: comments you've replied to or taken care of
• Ignored: comments you've marked as spam or irrelevant

Schedules

Schedules let you plan and automate content publishing. You can create scheduled posts in several content formats:

Type	Description	Supported Platforms
text	Text-only post	Facebook, Threads, LinkedIn, X (Twitter), WhatsApp, Telegram
image	Single image post	Facebook, Instagram, Threads, TikTok, LinkedIn, X (Twitter), WhatsApp, Telegram, Pinterest
video	Single video post	Facebook, Instagram, Threads, TikTok, YouTube, LinkedIn, Shopee, X (Twitter), WhatsApp, Telegram, Pinterest
reel	Short-form video (Reel)	Facebook
album	Multiple images/videos	Facebook, Instagram, Threads, TikTok, LinkedIn, X (Twitter), Pinterest
link	Link share with preview	Facebook
story	Temporary story content	Facebook, Instagram

Chat (Inbox)

The Chat system gives you a unified inbox for direct messages across platforms. You can view conversations, send replies, and track read status.

Content

Content refers to published posts and media on your connected platforms. Through the Content API, you can fetch posts, view comments on specific content, and track engagement stats.

API Access Tiers

API access depends on your subscription tier. Each higher tier adds more APIs:

Tier	Available APIs
Standard+	Me API, Account API, Comment API
Premium+	Addon API, Schedule API
Gold+	Chat API, Content API, Research API, Report API, Automation API, Template Automation API, OAuth API

Authentication

All API requests require Basic Authentication using your Client ID and Client Secret. See the Installation page for setup instructions.

Next Steps

• Follow the Quick Start guide to make your first API call
• Browse the API Reference for detailed endpoint documentation