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Instagram ​

Connect an Instagram account to Repliz to manage its comments, messages, and posts from your workspace.

Before you start ​

  • An Instagram Business or Creator account. Personal accounts can't be connected, but you can switch to a professional account in the Instagram app.

Steps ​

  1. Open Account Integration in your Repliz dashboard and click Connect account.

    Account Integration with the Connect account button highlightedAccount Integration with the Connect account button highlighted
  2. In the Connect Platform window, click Instagram (labeled Account).

    The Connect Platform window with Instagram highlightedThe Connect Platform window with Instagram highlighted
  3. Instagram opens. Log in to the account you want to connect, then allow every permission Repliz requests.

  4. You return to Repliz, which connects the account automatically. It shows Account successfully connected and takes you back to Account Integration, where your account now appears.

    Account Integration showing the Account successfully connected messageAccount Integration showing the Account successfully connected message

Reconnect ​

If Repliz loses access to the account, for example when its access expires or you remove Repliz's access on Instagram, its card in Account Integration gets a yellow outline and a Disconnected notice. To fix it:

A disconnected account card with the Reconnect button highlightedA disconnected account card with the Reconnect button highlighted
  1. Click Reconnect on the account's card in Account Integration. The same button is also in the card's ⋯ menu.
  2. Instagram opens. Log in with the same Instagram account and allow the permissions again.
  3. Repliz reconnects the account automatically.

Good to know ​

  • The Connect account button is greyed out? Every account slot in your plan is in use. Upgrade your plan or delete an account you no longer need. See Account slots.

Next, set up automation for your new account.