Reply Story

Reply Story sends a DM to people who reply to your Instagram Story. Use it to hand out a promo code or link to everyone who reacts to a Story.

Supported platforms

Platform	Per account (all stories)	Per story
Instagram	✅	✅

When a story has its own automation, Repliz uses it instead of the account's Reply Story for replies to that story.

Modes

Reply Story has the same modes as DM Comment:

• Text: every reply to your Story gets the same message.
• Keyword: the message depends on the keyword in the Story reply. Leave a keyword empty to set a default message. Each keyword can also answer with an Opening flow, like Keyword in DM Comment.
• AI: the AI writes the message, following your prompt. See Using AI.
• Opening: a message with a button, followed by your links after the person taps it. See how Opening works, including Prevent Before Follow.

Options

• Keyword Matching (Text, AI, and Opening modes): respond only when the Story reply contains one of your keywords, for example want or promo.
• Delay: wait 10 to 60 seconds before sending.

Set it up

For all stories on an account:

1. Open Account Integration.
2. Click Automation on the Instagram account's card.
3. Turn on Reply Story, choose a mode, and fill in the message.
4. Click Save.

For one story:

1. Open Live Content and choose the Instagram account.

2. Switch to the Story tab.

3. Click the Automation button under the story.

   

4. Choose a mode and fill in the message.

5. Click Save.

Good to know

• Reply Story responds to replies to your Story that people send by DM. Story mentions and reactions without a message don't trigger it.
• Every message is logged in Report, and the conversation appears in Conversation.

For developers

In the API, this automation is the story object. See Automation Configuration.